LAN The Power of Video Medical Interpretation for your Hospital
Ann Marie Annunziata
Ann Marie Annunziata
VP, Sales Northeast

Currently, one in five American families communicate in a language other than English in their homes. Hospitals are continually challenged to accommodate these increasingly diverse patient populations. This begins with breaking language barriers to ensure that all patients have equal access to effective communication with their health care providers – a vital step in assuring the best outcomes.

NJHA Strategic Partner Language Access Network (LAN) helps 500 hospitals nationwide address this ever-growing challenge by providing medical interpreters within seconds, at the touch of a button, in over 210 languages (including American Sign Language) via their secured, live video telemedicine platform 24 hours per day, 7 days per week. When utilizing video, everyone can see, hear and truly understand the session.  Studies show that video interpreting is 50 percent more efficient than audio-only services.

Founded in 2003, physician-led LAN is solely focused on healthcare interpretations. LAN is the industry leader in helping patients and providers make better clinical decisions based on being better informed, which leads to improved outcomes, patient and provider satisfaction and increased financial performance.

Why LAN?

  • Connect within seconds to the highest quality, certified medical interpreters who are culturally competent and operate from LAN’s professional, HIPAA-compliant, Language Centers.

  • Although LAN’s medical interpreting services can be accessed utilizing any facility’s existing equipment, the quick and easy way is through LAN’s simple to use wireless device, Martti ™ (My Accessible Real-Time Trusted Interpreter). Martti is designed specifically for healthcare and provides a reliable, secured connection, and a high-resolution touchscreen to prevent the spread of germs. LAN offers several packages requiring no cost to hospitals for this equipment.

  • Providers benefit from better patient outcomes, ensured compliance, reduced anxiety, decreased defensive medicine costs, improved patient flow and reduced recidivism.

  • Patients are empowered with quality communication and the ability to understand and be understood, which reduces their anxiety and risk.

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How Administrators Benefit

How Patients Benefit


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